ALIBET'S COMMITMENT TO YOU

Responsible Gaming Alibet

Play for fun, not to solve financial problems. alibet provides control tools, self-help guides, and ongoing support so every Malaysian player can enjoy our platform in a healthy and safe way.

Deposit & Loss Limits
Cooling-Off Period
Self-Exclusion
24/7 Support
Fair Play

RNG certified by an independent body

Player Controls

Limits adjustable by you

Minor Restriction

For players aged 18+ only

Support Available

24-hour support

Control Tools That alibet Provides

All these tools are available in your account — free and easily accessible whenever you need them.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once the limit is set, the alibet system will automatically block any deposits that exceed the amount you specify.

Loss Limit

Choose the maximum loss amount you are comfortable with per day, week, or month. Once the limit is reached, your account will temporarily stop allowing new wagers.

Play Time Limit

Set a time limit for your playing session. When the time limit is reached, the system will send an alert and encourage you to take a break — helping you maintain a healthy balance between entertainment and daily life.

Cooling-Off Period

Choose a temporary break period from 24 hours to 30 days. During this time, logging in to your account is not permitted, giving you the space you need to think clearly.

Self-Exclusion

For cases that require a more serious solution, choose self-exclusion for 6 months, 1 year, or permanently. This is a strong step for players who need additional support.

Account Activity Review

Review your full history of gaming activity, deposits, and withdrawals at any time. This transparency helps you monitor your playing habits and make more informed decisions.

How to Activate Control Tools You

Set Deposit Limit

Simple steps to control how much money goes into your playing account.

  • Log in to your alibet account
  • Go to Settings > Game Controls
  • Select "Deposit Limit" and the time period
  • Enter the limit amount you want
  • Confirm — limit activated immediately

Activate Cooling-Off

A temporary break can be activated quickly whenever you feel the need to step away.

  • Log in to your alibet account
  • Go to Settings > Game Controls
  • Select "Cooling-Off Period"
  • Select a duration: 1 day, 7 days, or 30 days
  • Confirm your choice — account paused immediately

Self-Exclusion

A stricter option for players who want to stop for an extended period.

  • Contact alibet customer support
  • Request a formal self-exclusion
  • Select a duration: 6 months, 1 year, or permanent
  • Identity verification will be carried out
  • Account locked within 24 hours

What Is Responsible Gaming?

Responsible gaming means playing with awareness — knowing your limits, understanding the risks, and not letting a leisure activity interfere with your daily life, personal relationships, or finances. For Alibet, this is not just a tagline. It is how we do business.

The alibet platform is designed to entertain Malaysian players who game responsibly. We never want anyone using our platform as a way to resolve financial problems, fill an emotional void, or escape the pressures of life. Gaming should be enjoyable — and when it stops being fun, that's the moment to take a step back.

Alibet's Principles on Responsible Gaming

Approach Alibet on responsible gaming is guided by four core principles:

  • Control is in your hands — all limit tools can be adjusted on your own without needing to chat with customer support.
  • Clear information — we display your full activity history so you always know how much has been spent.
  • No pressure — alibet will not contact you to encourage deposits if your account has been inactive for an extended period.
  • Unconditional support — if you feel there is a problem, our team is ready to listen and help find the right solution.

Play Within a Safe Budget

One of the easiest habits Malaysian players can adopt is setting a playing budget before starting a session. Treat the money you deposit as an entertainment cost — just like buying a movie ticket or dining out. Once it's gone, it's gone. Don't deposit again to "chase back losses," as this is the riskiest habit in betting.

Deposit limits on alibet are designed specifically to help you stick to your own budget. Set a daily or monthly limit that aligns with your income and let the alibet system handle the rest.

Signs to Watch Out For

Every player needs to be honest with themselves. Here are some signs that you may need to take a break or seek support:

  • Playing longer or spending more than planned.
  • Chasing losses in the hope of winning it back in the next session.
  • Hiding playing activity from family or friends.
  • Borrowing money to fund gameplay or settle gambling debts.
  • Feeling anxious, irritable, or stressed when unable to play.

If you recognise yourself in any of the above, contact the alibet support team Alibet now or activate self-exclusion through your account. There are no silly questions when it comes to your wellbeing.

10 Tips for Healthy Play

1 Set your playing budget before starting a session
2 Do not use savings or borrowed money to play
3 Treat betting as entertainment, not a source of income
4 Stop when your budget runs out — do not re-deposit
5 Take regular breaks during long sessions
6 Do not play when you are stressed or emotionally unstable
7 Do not play when tired or under the influence of alcohol
8 Balance playing time with other hobbies and activities
9 Use alibet's limit tools to enforce your budget
10 Ask for help if you feel you've lost control
Need Immediate Help?

The alibet support team is available to help you 24 hours a day, 7 days a week. No question is too small or too big.

Live Chat — within your account
@AlibetSupport

For self-exclusion, contact customer support directly via live chat or email.

Warning Signs You Cannot Ignored

If you or someone you care about is showing the following signs, it is time to seek help.

Recurring Financial Problems

Frequently borrowing money, failing to pay bills, or using funds meant for essential needs to play.

Uncontrolled Playing Time

Playing for hours without realising it, frequently playing late at night, or sacrificing sleep to play.

Hiding Activity

Not wanting family or friends to know about your playing activity, or lying about how much you have spent.

Sudden Mood Swings

Feeling extremely distressed after a loss, or excessively euphoric after a win to the point of losing emotional control.

Chasing Losses

Continuing to play in the hope of winning back what has been lost, even knowing that the outcome is never certain.

Strained Relationships

Friends or family frequently express concern, or relationships with loved ones begin to suffer as a result of playing activity.

Check Your Playing Habits

Answer the following questions honestly. If you answer "yes" to two or more questions, consider using alibet's control tools or seeking support.

1

Have you ever played longer or spent more than you originally planned?

2

Have you ever played with money that should have been used for basic needs such as rent, bills, or food?

3

Have you ever tried to limit or stop playing but were unable to do so for an extended period?

4

Has someone close to you ever expressed concern about how you play or how much time you spend playing?

5

Have you ever played to relieve stress, sadness, or boredom — rather than simply for fun?

6

Have you ever borrowed money or sold belongings to fund your play?

Plain Explanations

0–1 "Yes": You appear to be playing responsibly. Keep up these good habits and use alibet's limit tools to stay in control.

2–3 "Yes": There are some habits worth paying attention to. Consider setting a deposit limit or a play time limit on your account.

4–6 "Yes": You may need more serious support. Contact the alibet team via live chat or activate self-exclusion — there is no shame in asking for help.

Questions about Responsible Gaming

Yes, you can change your deposit limit at any time through your account settings. However, to decrease limit (making it stricter), the change takes effect immediately. To increase limit, there is a 7-day waiting period before the change takes effect — this is to ensure you have enough time to reconsider before the new limit becomes active.

Cooling-off is a temporary break lasting 24 hours to 30 days — after that period, your account can be automatically reactivated. Self-exclusion on the other hand, is a more serious, long-term commitment (6 months, 1 year, or permanent) that requires identity verification and cannot be reversed arbitrarily. If you are unsure which option suits you, contact our support team for a confidential discussion.

Yes. The balance in your account remains safe even during the self-exclusion period. You can contact alibet support to manage the withdrawal of your remaining balance in accordance with the established procedure. Your funds will not be lost or seized simply because you activated self-exclusion.

alibet requires age verification at registration and again through a KYC process before the first withdrawal. Players must submit valid identification documents to confirm they are at least 18 years old. Any account found to have been registered by an underage individual will be terminated immediately and the balance frozen in accordance with established procedures.

You can reach the alibet support team via live chat in your account, email at [email protected], or Telegram @AlibetSupport — all available 24 hours a day, 7 days a week. All conversations are confidential and there is no penalty for asking for help. We appreciate your courage in bringing this up.

Not at all. Once self-exclusion is activated, alibet will stop all marketing communications to you — including promotional emails, bonus notifications, and any attempts to draw you back to playing. This is our commitment: when you decide to stop, we respect that decision completely.
PLAY SMART

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